Ticketmaster is a popular platform for purchasing tickets online for concerts, sports, theater, family events, and more. However, like any other online service, it is not without bugs and issues.
Error code 0011 is one such issue that users have reported on both mobile and desktop browsers. This error usually happens when people try to make a payment.
1. Check the Server Status
Ticketmaster is an online platform used by millions of people to buy and sell tickets for sporting events, concerts, family celebrations, etc. However, like any other service online, it can also be affected by bugs and issues.
Hence, it is important to first check the server status on Ticketmaster to see if there are any problems that might be affecting the system. For this, you can use a tool like DownDetector to see if there are any underlying issues with the server that are causing the problem.
Another possible issue that could be preventing you from completing your transaction is a corrupted cookies or cache. If you are able to clear your browser’s cookies and cache, then you should be able to make a successful purchase on Ticketmaster again.
2. Check for Corrupted Cookies
If you are receiving Ticketmaster error code 0011, it is most likely because the cookies on your browser are corrupted. These are small files that help websites remember you when you visit them again, but they can also be harmful if not used correctly.
Luckily, there are several things you can do to fix Ticketmaster error code 0011 on your own. First of all, you can try to clear your cookies on Chrome.
To do this, simply open the browser and click the overflow icon (three vertical ellipses) near the top left corner. Then, expand More Tools and select Clear Browsing Data. In the pop-up window, you can delete your browsing history, cookies, and other site data, as well as cached images and files. You can then close the pop-up and relaunch your browser to check if this fixes your problem.
3. Check for Corrupted Cache
Ticketmaster is an online platform that lets you purchase tickets to events like concerts, sports, theater, and family events. However, sometimes users encounter errors while using Ticketmaster.
Error code 0011 is one such issue that can occur on mobile devices and desktop browsers. It can be caused by a variety of problems, including issues with the server and cookies.
It can also be due to an extension on your browser that is interfering with the site’s functionality. Fortunately, you can fix this error by clearing out any extensions or ad-ons.
In addition to removing any extensions, you should also clear the data from your web browser cache and cookies. This can help resolve the error code 0011.
4. Check for VPN or Proxy Interference
Ticketmaster is an online marketplace for buying tickets to events like sports, concerts, and family-friendly entertainment. Event owners partner with Ticketmaster to sell tickets online, making it easy for customers to find and purchase tickets.
However, if you’re using a VPN or a proxy, Ticketmaster may not let you buy tickets over it. This is because a VPN or proxy is used to reroute all your internet traffic through a remote server, which masks your original IP address and location.
A proxy is also a security and privacy tool that adds an additional layer of protection to your data and prevents websites from tracking your activity. Proxies are a great option for businesses who want to keep their company data safe and private.
Ticketmaster has been notorious for being finicky when it comes to allowing purchases over VPN systems and proxies, so this error is likely due to some underlying server issues. If this is the case, wait for platform engineers to fix the issue.